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Our Methodology

Ubiqus follows a proven methodology on all its projects 

Our working methodology is designed to provide a comprehensive and agile service for your linguistic needs, based on continuous improvement and your satisfaction. 

Client portal

You can access out Client Portal, a secure platform from which you can manage your projects quickly and easily. You can request quotes, send files quickly, review the list of projects in progress, check the status iof your work, access translations, review invoices and evaluate our services… all from a single web platform.

Quality

Our fundamental goal is quality.

Our team is made up of experts who possess both language skills and advanced technological expertise:

  • Our translators, linguists and project managers are experts in their fields (legal, medical, technical or financial) and have several years of experience.
  • Our external reviewers and experts ensure the highest level of quality. 

We like to be close with our clients, offering a personalized follow-up of each project.

We continuously evaluate customer satisfaction to constantly improve our services.

Our certifications demonstrate the professionalism of our experts and the rigorous quality control we apply throughout our process.

Each project is unique, so before starting any work we perform a pre-analysis of the requirements specifically established by the client so we can identify the best solutions to address them.    

Find out more about who we are and what we do

State-of-the-art technology

Ubiqus has a language technology deivsion that’s dedicated to using the latest computer tools available on the market to best serve our projects. This allows us to ensure consistency and terminology consistency across all our services.

We are experts at editing and processing text in all formats.

Confidentiality

We treat our clients’ documents as confidential information. From the moment we take on the task of managing and translating our clients’ projects, we put in place a working method that ensures confidentiality at all times.

We have serves that encrypt incoming documents, and all professionals and collaborators who participate in any stage of our process are subject to confidentiality contracts.

Our Information Security Management system meets the requirements of ISO 27001:2013, in which we are certified.

We also have a certified system of destruction of confidential documentation At the same time, our on-site staff are familiar with the procedures required by the GDPR. You can trust us with your projects.

Satisfied clients who don’t hesitate to tell us so

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Expertise
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Satisfied clients who don’t hesitate to tell us so

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